Get EV Insights—Stay Informed

Before transitioning to electric vehicles and installing chargers, take the time to educate yourself. Whether for business or personal use, knowledge is power—and getting it right the first time could save you thousands. The documents linked below are available for free on the EECA website. Designed for non-technical readers, they outline key questions to ask and provide essential information on EV industry standards and terminology. As a contributor to these documents through the TAG group of industry experts, I highly recommend downloading the version tailored to your specific EV application.

Commercial EV charging 

Standards New Zealand

Residential EV charging 

Standards New Zealand

Before engaging with a supplier, or contractor keep the following in mind after reviewing the above document:

  • Verify EV-specific experience – Ask for their installation track record specific to EV charging infrastructure.

  • Request reference sites – Obtain contact details of clients who can verify project success.

  • Confirm support availability – Ensure 24/7 call center access to technicians and spare parts.

  • Assess health and safety standards – Review their health and safety policies to ensure compliance.

  • Check training credentials – Verify manufacturer training records for installation staff, particularly for DC chargers.

  • Determine supplier affiliations – Ask if they are tied to specific suppliers or if they provide fit-for-purpose solutions tailored to your needs.

  • Review scalability and futureproofing – Ensure their solutions allow for future expansion and compatibility with evolving technology.

  • Evaluate warranty and maintenance services – Confirm post-installation support, warranties, and long-term service agreements.

  • Cloud connectivity, load management, and payment solutions - futureproofing without the need for future upgrades. 
  • Documentation - All manufacturer user guides, site specific information, Suppliers declaration of conformity. 

 

Before engaging with an electrical contractor, consider these factors after reviewing the above document:

  • Verify EV-specific experience – Ask about their track record in EV charging infrastructure installations.

  • Confirm support availability – Ensure access to technicians and maintenance services. 

  • Assess health and safety standards – Review their health and safety policies to confirm compliance with industry regulations.

  • Determine supplier affiliations – Check whether they are tied to specific suppliers or provide fit-for-purpose solutions.

  • Review scalability and futureproofing – Confirm that their solutions allow for future expansion and evolving technology compatibility.

  • Evaluate warranty – Verify product warranties, and supplier declaration of conformity.

  • Understand Cloud connectivity and load management - While not essential for all installations, these features can be valuable for futureproofing.
  • Ensure the right fit for your EV - Not all passenger vehicles charge at the same rate; understand your EV's AC charger limitations to select the correct product.